Stop driving customers away with poor last-mile delivery experiences

Quick Summary:

Last-mile delivery represents the final opportunity to win or lose customer loyalty and repeat purchases.

But many retailers aren’t seeing high-quality performance from their on-demand solutions.

Survey respondents are nearly unanimous on how important delivery has become: 97% say their brands consider a high-quality last-mile delivery experience to be very or extremely important.

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Article Details

Category: Business

Markets: United States

Topics: Last-mile Other Great Experience Rates Customer Solutions Non-traditional Loyalty Delivery Repeat

Source Website Secure: Yes (HTTPS)

News Sentiment: Neutral

Fact Checked: Legitimate

Article Type: News Report

Published On: 2025-04-28 @ 05:00:00 (21 hours ago)

News Timezone: GMT +8:00

News Source URL: retaildive.com

Language: English

Article Length: 857 words

Reading Time: 5 minutes read

Sentences: 33 lines

Sentence Length: 26 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © Retail Dive

News ID: 28260781

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About Retail Dive

Main Topics: Business

Official Website: retaildive.com

Update Frequency: 11 posts per day

Year Established: 2012

Headquarters: United States

News Last Updated: 13 hours ago

Coverage Areas: United States

Ownership: Independent Company

Publication Timezone: GMT +8:00

Content Availability: Worldwide

News Language: English

RSS Feed: Available (XML)

API Access: Available (JSON, REST)

Website Security: Secure (HTTPS)

Publisher ID: #97

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